FAQ’s

An Escape Room immerses you and your teammates in a live action-adventure game.  You will be tasked with finding clues and solving puzzles to accomplish your objective before your time runs out.  It is a great team building activity for co-workers, as well as a fun activity for friends and family. You’ll tap into your creative problem-solving skills as well as your critical thinking as you race against the clock to escape!

To play one of our immersive, 60 minute escape games, the cost is $28 per person, plus tax.  A ticket must be purchased for anyone entering the game.

A minimum of 2 players and as many as 8 players can play, but this may vary based on the room you choose, so please check before purchasing tickets.  Anyone under the age of 18 must be accompanied by a paid adult. Our rooms are not recommended for children under the age of 5.

No! Your Game Master will identify your exit point before your game begins. Our games are objective based, so the doors are not locked.

Comfy and casual clothes are definitely recommended!  You won’t need any outside knowledge, no brawn, just brains!   Don’t forget your reading glasses, if you wear them!  Cameras, cell phones and other electronic devices are not permitted for use while playing.  And please don’t bring any outside tools!  

We are open 5 days a week beginning at 10am.  Available games can be booked online or by phone, up to 2 hours prior to the game start.  For last minutes bookings, please call for availability, but advanced reservations are highly encouraged.  Walk ins are extremely limited and can’t be guaranteed.  It’s best to call ahead to check for availability.  To check availability and to book your game, please click here.

You can always ask for a clue!  Your Game Master watches your game on a monitor and is there to provide clues to assist you along the way, whenever you feel stuck, so just ask.  Escape Rooms are meant to make you think, therefore they are challenging, but they are not designed to be impossible to escape.  Our best advice is to work as a team and communicate!

A ticket is required for any person entering a game and must be purchased in advance via our website.  If you have questions or trouble purchasing your tickets for an escape game, please feel free to contact us via phone, email, Facebook or Google.  To check availability and to purchase your tickets, please click here.

When you purchase your tickets, the time slot you purchase is the time your game begins.  Please plan to arrive 15 minutes prior to that time to get signed in on safety waivers and to give players a chance to use the restroom so we can get started promptly.  Valuing your time is important to us.

When you purchase your tickets, that time is reserved for you.  If you arrive late, you risk your game time being shortened.  We want all players to have the best experience and when someone is late, that affects all future games of the day.  Please leave ample time for traffic and parking.

We understand that sometimes things come up.  If you need to reschedule, you MUST contact us AT LEAST 3 days (72 hours) before your game time.  If you contact us after this period, or if your tickets were purchased within this period, there will be a $25 rescheduling fee. 

A ticket is required for any person entering a game and must be purchased in advance via our website.  If you have questions or trouble purchasing your tickets for an escape game, please feel free to contact us via phone, email, Facebook or Google.  To check availability and to purchase your tickets, please click here.

We have a strict NO CANCELLATION/NO REFUND policy.  All sales are final and nonrefundable regardless of whether you show up for your reservation.  Please be aware of this before purchasing your tickets. 

We are in the Park Avenue Plaza behind Glory Days Restaurant, located at 34254 U.S. Highway 19 North, Palm Harbor, FL 34684.  (between Alderman & Nebraska)

Yes, our facility is wheelchair accessible. If you require any special accommodations, please notify us ahead of time.

It’s our goal to provide players with an extraordinary escape room experience, at a great price!  However, we do offer a discount for our Everyday Heroes, please see below. Occasionally, other discounts may become available.  Be sure you are on our email list and like our Facebook page so that you will be notified first!  Please note, any discounts must be applied at the time of purchase.

It is our honor to extend a 10% discount to Teachers, Veterans and First Responders. Please provide your Teacher ID, Proof of Military Service, or Police/Fire/EMS affiliation upon check in. Please use this code when purchasing your tickets: HERO10.  Please note, discount must be applied at the time of purchase and cannot be combined with any other discounts.

The health and safety of our customers has always been our top priority.  We have always held our business to high standards.  So our facility continues to be disinfected regularly and our rooms have always been private, which means you are never paired with strangers.  Masks are optional, however we do offer a large lobby with 2 waiting areas to aid in social distancing, if necessary.